Hatsune Miku Magnetic Magsafe Phone Case

In general, for products in our US warehouse, our products usually arrive within 2-6 business days of receiving your order.

However, our products sell out quickly due to overwhelming demand, so please allow 1-5 business days for production. Most of our orders are shipped using USPS, so your order should arrive within 7 business days of shipment.

For more information, please see our Shipping Policy page

• Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item.
• Please send a photo of the item together by email. We will resolve the issue as soon as possible.
• You do not have to pay for return shipping

Items must be returned within 30 days of receipt of order, we support returns within 7 days of receipt for a refund with no excuses!

Items must be returned in their original condition as received, unworn/unused, with tags not removed, and include all original packaging.

Please check our return policy for details.

About 3 business days after receiving and inspecting your return, we will send you an email notifying you that we have received your return. We will also notify you if the refund has been approved.

If approved, we will process your refund and automatically refund the amount to your credit card or original payment method within 3business days.